SALON TRAINING
Our priority is to implement, not just teach.
Having worked with 100s of salon teams across the UK, Ireland, Norway, Sweden, the USA, and Canada; it’s safe to say we understand the challenges in implementing positive, long-lasting change within a salon team.
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EFFECTIVE RETAILING
Effective Retailing training improves the team’s ability to consult, recommend retail, and cross-sell services. This is especially important for salons who have a kick-back agreement with their colour-house. Achieving the contractual minimum spend and maximizing the level of kick-back can have a dramatic impact on the year end’s profit.
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CLIENT JOURNEY
The Client Journey is a salon's own branded way of taking a client through their salon experience. It encompasses everything from the first phone call, to greeting them on arrival, and all in-salon activities including closing the bill and re-booking for their next visit. We specialise in helping your team execute your vision of the perfect client journey. We ensure all key business metrics are maximized, so you can achieve a consistent source of revenue.
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FRONT OF HOUSE EXCELLENCE
Turn your Front Of House team from a business expense to a profit-generating position. We teach proven principles to help any Front Of House team maximise revenue and streamline all aspects of their organisation. It ultimately results in minimising friction and a happier salon team.
Enquire Now"THEIR APPROACH HAS WON MY TEAM'S TRUST AND RESPECT"
By working in partnership, we’ve standardised many in-salon processes like new client consultations and front-of-house procedures. The consultancy always begins by focusing on getting the team to understand the “why” and buying into the change. Then, once everyone is on board, the focus shifts to practical implementation and getting the change to become a day-to-day habit.
Karine Jackson,
Salon Owner of Karine Jackson Sustainable Hair
Contact us for a free consultation
Working with us will help you improve key metrics.
